This desk
thelivpure.com, a USA Authorized Livpure Retailer. Your order goes to the desk that answers +1 (302) 200-3480, with the 60-day window attached and an order ID that desk can look up.
The question is not really where. It is which desk can see your order afterwards.
Livpure should be bought here, at thelivpure.com, a USA Authorized Livpure Retailer. An order placed here sits on the desk that answers +1 (302) 200-3480, and that is the desk the 60-day guarantee applies to. Our own address, [email protected], handles pages, typos, privacy and press and cannot see orders. An order placed on a marketplace or through a link in an email is somebody else's policy, and we cannot look it up, refund it or tell you where the bottle came from.
thelivpure.com, a USA Authorized Livpure Retailer. Your order goes to the desk that answers +1 (302) 200-3480, with the 60-day window attached and an order ID that desk can look up.
We cannot see the order, cannot refund it, and cannot tell you anything about storage or handling in a third-party chain. If something goes wrong, the marketplace's policy is the only one that applies.
Check any price offered that way against the checkout here before you enter a card. We do not send price emails, and we never paste tracking or affiliate links into our pages.
Every guarantee is attached to whoever took the money. That is the whole of it, and it is the reason this page exists at all.
Buying here puts the order on the desk that answers +1 (302) 200-3480 with an order ID it can look up, a 60-day window from the date of purchase, and a return address at 245 Park Avenue, Floor 24, New York, NY 10167. Those four things travel together.
Buying elsewhere breaks that chain. The other seller's policy applies, the other seller's window applies, and if it turns out there is no window, that is the position you are in. We have no ability to help, and we would rather say so now than after you have a parcel you want to return.
This is not a claim that other sellers are dishonest. It is a claim about which telephone number can look up your order, which is a narrower and more useful thing to know.
+1 (302) 200-3480 is the order desk: orders, tracking, changes, refunds. [email protected] is this website: pages, typos, privacy, press, Monday to Friday, 9:00 am to 5:00 pm ET. The email address cannot see your order, and the order desk cannot fix a typo on this page.
On almost every supplement in this category the label prints a distributor: a company name, a town, a state, a ZIP code and usually a telephone number and an email address. That is the line that begins Distributed by, and it is who you write to about the product itself rather than about your order.
Nothing we were given for Liv Pure carries one. No distributor, no manufacturer, no address and no product-support number appears anywhere in the material.
So there are two contact points rather than three: the order desk on +1 (302) 200-3480, which took your money and can refund it, and this website at [email protected], which wrote these pages and cannot see your order.
That absence has a practical consequence and it is worth stating. If you have a question the order desk cannot answer — what the capsule shell is made of, whether there is an allergen statement, which facility made it — there is no second desk to escalate to. The order desk is the only route, which is why the five questions on our how-to-use page are worth asking before you buy rather than after.
Not because it is ideal, but because on this product it is the only party with any information we do not already have. Everything a distributor line would normally give you — a name, an address, a product-support number — is simply missing.
+1 (302) 200-3480
Orders, tracking, changes and refunds.
Have your order ID ready.
[email protected]
Monday to Friday, 9:00 am to 5:00 pm ET
Pages, typos, corrections, privacy, press
1166 Avenue of the Americas, Floor 7, New York, NY 10036, USA
Not a returns address.
245 Park Avenue, Floor 24, New York, NY 10167, USA
Send bottles here, tracked, at your cost.
Where the purchase completes, where the price appears for the first time, and where the return window is set.
not printed on anything we were given
The company printed on the bottle. Not a returns address, and no address, phone number or website for it was published to us.
Your full name, the email you ordered with, and the order ID.
| This desk | Marketplace | A link in a message | |
|---|---|---|---|
| 60-day window applies | Yes | Their policy | Unknown |
| Order ID this desk can look up | Yes | No | No |
| Named return address | Yes | Theirs | Unknown |
| Phone support for the order | +1 (302) 200-3480 | Theirs | Unknown |
| We can help if it goes wrong | Yes | No | No |
It means this site is a recognised place to buy the product, with a real order desk behind it and a stated refund window. That is a commercial relationship and it is worth having.
It does not mean we manufacture the product. We do not. And unusually, nothing we were given names who does: there is no distributor line, no manufacturer and no address printed on anything supplied with this product.
It does not mean we have tested the product. We have not, and nobody has published a test we could read. No laboratory report sits behind certificate reference LIV-5029-26-TH, and we have not invented one. There is not even a Supplement Facts panel for a test to be compared against.
And it does not mean we endorse everything printed on the pack. This site scores the product 2.8 out of 5 and opens its home page with a section about the phrase on the front of the bottle. An authorised retailer is allowed to say what it found.
We do not paste hop, affiliate or tracking URLs into the copy on this site. The buy buttons go to one place, the order page, and they are marked as sponsored links in the page source so that search engines and readers alike can see what they are.
Ask which telephone number can look up an order by its ID, and what the refund window is in days. A seller who can answer both in one sentence is a seller worth buying from. On this site the answers are +1 (302) 200-3480 and sixty days from purchase.
Every route to this product ends with the same capsule. What differs is everything around it, and that is what the choice is actually about.
Buying here attaches four things to your purchase: an order ID a named desk can look up, a stated refund window of sixty days from purchase, a return address in New York, and a telephone number that answers questions about the order. Those four travel together and they come from the desk, not from the bottle.
Buying on a marketplace attaches that marketplace's versions of the same four, which may be better or worse and are certainly different. What it removes is our ability to help with any of them, because we cannot see an order we did not take.
Buying through a link in an unsolicited message attaches whatever the sender decides, which may be nothing at all. That is the only one of the three routes we would actively advise against.
None of this is a claim about the product. It is a claim about what happens on the day something goes wrong, which is the only day any of it matters.
On this site, thelivpure.com, so the refund window on this order desk applies to your order. Buying elsewhere means a different desk, a different policy and no help from us.
Thelivpure, a USA Authorized Livpure Retailer. We are a retailer and a review desk, not the manufacturer. Our office is 1166 Avenue of the Americas, Floor 7, New York, NY 10036 and returns go to 245 Park Avenue, Floor 24, New York, NY 10167.
+1 (302) 200-3480 is the order desk: orders, tracking, changes and refunds. [email protected] is this website and handles pages, typos, privacy and press, Monday to Friday 9:00 am to 5:00 pm ET — it cannot see your order. Unusually for this category, there is no third number, because no manufacturer or distributor is named on the product at all.
Yes. Orders placed through the buy buttons on this site earn this site a commission. It has not changed what is written: this site scores the product 1.8 out of 5, opens its home page with the missing panel, and publishes ten things nobody told us. A site optimised for conversion would not lead with any of that.
Sixty days from purchase, unless the sales page prints a longer window. Call the order desk on +1 (302) 200-3480 with your order ID to start a claim. It is a purchase policy, not a medical promise, and on this product it is the only term we were able to confirm.
Five things, all of which the order desk should be able to answer: how many capsules is a serving; how many servings are in a bottle; what the capsule shell is made of; whether there is an allergen statement; and who manufactures it. If a seller cannot answer those, that is itself an answer.
One bottle is 60 capsules. How many days that is depends on a serving size nobody published, so we cannot tell you. The 60-day guarantee runs from purchase either way, and the price is shown at checkout.
Order NowRead the label firstNo price was published to us. We print no figure we have not seen ourselves. · 60-day guarantee from purchase · Not for under 18, pregnancy or nursing