Livpure: Frequently Asked Questions
Forty-four questions in seven groups, searchable. A great many of the answers are the same, and that is the point.
The questions people ask most about Livpure are what is in it, how many capsules to take, whether it is safe alongside medicine, and why this site keeps saying not published. Short answers: six ingredients are named and none is quantified; the only instruction is a big glass of water every day, which gives no capsule count; berberine and green tea extract both carry documented cautions that cannot be assessed without an amount; and this site says not published because no Supplement Facts panel was supplied with the product.
Every question, in seven groups
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The missing panel
Why is there no Supplement Facts panel on this site?
Because we were not given one and could not find one. A dietary supplement sold in the United States must bear a Supplement Facts panel under 21 CFR 101.36, and that panel is where the serving size, the amount of every dietary ingredient and the percent Daily Value live. No photograph of one came with this product's assets. Rather than reconstruct a panel from marketing copy — which would mean inventing numbers — we have built this site around the absence and said so on every page it affects.
How many capsules do I take?
Not published, and this is not a small gap. The only instruction anywhere is: take Liv Pure with a big glass of water every day. That gives you the vehicle and the frequency and not the quantity. Sixty capsules at one a day is two months; at four a day it is a fortnight. Ask the order desk on +1 (302) 200-3480 before you start, and follow whatever is printed on the bottle that arrives rather than anything on a website.
Is there any amount published for anything?
No. Not a milligram, not a microgram, not a proprietary blend total, not a percent Daily Value. This is a step beyond the usual proprietary-blend problem, where at least a total weight is printed and the parts are hidden. Here there is no total either.
Are the extracts standardised?
Nothing on this product states a standardisation. No silymarin percentage, no EGCG percentage, no berberine percentage. NCCIH's note about milk thistle products containing amounts substantially different from the label is worth reading beside that: this label states nothing that could differ.
What is the dagger on the front of the bottle for?
We do not know. On a dietary supplement a dagger conventionally marks an ingredient for which no Daily Value has been established, and it belongs on the Supplement Facts panel beside the line it refers to. This product has no panel, so the mark has nothing to point at. The FDA disclaimer on the marketing panel carries no mark of its own.
Why does the site say six ingredients in one place and ten in another?
Because our two sources disagree. The brief and the Inside LivPure panel both name six. The brand's image files, supplied in the same pack, depict ten. We publish both and we do not pick the convenient one, because with no printed panel there is nothing to settle it with.
The product itself
What is Livpure?
A dietary supplement sold in capsules, sixty to a bottle, taken with a large glass of water every day. The front of the bottle reads LIV PURE, Powered by Nature with a dagger after it, Dietary Supplement and 60 Capsules. The brand's marketing panel names six ingredients: silymarin, betaine, berberine, molybdenum, glutathione and camellia sinensis.
What exactly is in it?
Six ingredients are named: silymarin from milk thistle, betaine, berberine, molybdenum, glutathione and camellia sinensis, the tea plant. None carries an amount. The brand's own image set contains four further ingredient photographs — resveratrol, choline, genistein and chlorogenic acid — which appear nowhere in the written material, so we cannot tell you whether those are in the capsule.
How do I take it?
The only instruction we have is: take Liv Pure with a big glass of water every day. No count, no time of day, no direction about food. Follow whatever is printed on the bottle you receive, and if the bottle does not say either, call the order desk before you start.
With food or without?
Not published. Worth noting that NCCIH's account of green tea extract liver reports mentions that cases have clustered around use on an empty stomach, which is exactly the sort of thing a real label would address and this one does not.
How long before I know if it works?
Not published, and we will not invent a figure. The brief records a most-common wait of three to four weeks, and that number comes from the review block the brief itself marks as layout copy. Liver health is assessed by blood tests ordered by a clinician, not by how you feel, which is the more useful answer.
How should I store it?
Not published. No storage instruction was supplied with this product. Ordinary practice for a capsule is cool, dry and out of direct light, and away from a bathroom.
Where is the expiry date?
Not on anything we were given. The brief says the lot and best-before appear on the base of the bottle when the bottle shows them, so check the base of your own bottle when it arrives.
The six ingredients
Does the milk thistle in it work?
NCCIH's summary of the trial evidence is that results in liver disease “have been conflicting or too limited to allow conclusions to be reached”, and that two NIH-supported trials, in hepatitis C and non-alcoholic steatohepatitis, did not show benefits. It also notes that some milk thistle products have been found to contain amounts of silymarin substantially different from the label. This label states no amount at all.
Is the green tea extract a problem?
It is the sentence on this site we would keep if we had to delete every other one. NCCIH states that “although uncommon, liver injury has been reported in some people who used green tea products, primarily green tea extracts in tablet or capsule form”, and that 5 to 15 per cent of Americans carry a genetic variant that appears to raise the risk. This is a liver supplement, camellia sinensis is named on its own panel, and no amount is published.
What should I know about the berberine?
Memorial Sloan Kettering reports that repeated oral berberine at a dose used in some studies significantly decreased CYP2D6, 2C9 and 3A4 activity in human studies — three enzyme systems that clear a very large share of ordinary prescription medicines. It also warns that berberine may worsen jaundice in infants. No amount is published here, so no pharmacist can assess it by dose.
Why is there molybdenum in a liver supplement?
It is an essential trace mineral and the liver uses molybdenum-dependent enzymes, so the rationale is not absurd. The awkward part is the NIH's own wording: “no known groups of people are likely to have inadequate molybdenum intakes”, and deficiency “has not been reported, except in people with a genetic mutation”. The Daily Value is 45 micrograms and the upper limit is 2,000.
Betaine is also a prescription drug?
Yes. Betaine anhydrous is approved as Cystadane for homocystinuria, and its FDA label gives a recommended dosage of 6 grams a day in two divided doses. That is a drug dose for a rare metabolic disease rather than a supplement dose, and we print it because it is the only hard published figure attached to any ingredient on this pack — with no amount on the pack to set beside it.
Does swallowing glutathione do anything?
It is genuinely contested. Glutathione is the body's main cellular antioxidant and the body synthesises it from three amino acids. No public health body publishes a reference intake or an agreed oral dose, and its oral bioavailability has been argued about for decades. Nothing on this pack addresses that question.
Safety
Is it safe?
We cannot tell you, and that is the honest answer rather than a cautious one. Safety assessments are made against amounts, and there are no amounts here. Two of the six named ingredients carry documented cautions — green tea extract for reported liver injury and berberine for enzyme interactions and infant jaundice — and neither can be assessed without a number.
I take prescription medicine. Can I take this?
Ask a pharmacist before you buy. Berberine is named on the pack, and repeated oral berberine has been reported to significantly decrease CYP2D6, 2C9 and 3A4 activity in human studies. Those enzymes metabolise a long list of common medicines. Take the ingredient names with you, because that is all anyone can give a pharmacist here.
I have a liver condition. Should I take it?
Speak to the clinician who manages it, and take the ingredient list. The specific reason is on this page under green tea extract: NCCIH records reported liver injury with green tea extracts in capsule form. A liver supplement containing that ingredient at an unpublished amount is a conversation for a clinic.
Can I take it while pregnant or nursing?
The product prints no age or pregnancy restriction at all, which is itself a gap. Sloan Kettering's berberine monograph warns that it may worsen jaundice in infants or result in kernicterus. On that basis alone this is not a product to take while pregnant or nursing without medical advice.
Is it for anyone under 18?
The brief says adults 18 and over, following the label. The product itself, as far as we were given it, prints no age restriction anywhere.
Is the capsule vegetarian?
We cannot confirm it. A capsule is vegetarian or not according to its shell, and no other-ingredients line was published, so the shell material is unknown. The listing carries a vegetarian badge; nothing printed supports or contradicts it. Ask the order desk.
Is it gluten free, dairy free, soy free?
The listing carries gluten-free and dairy-free badges. Nothing printed supports them, because there is no ingredient line to read. On soy in particular: the brand's own image set names genistein, which is usually sourced from soy, and there is no allergen statement either way. If you have a food allergy, ask before you buy.
Who is behind it
Who makes it?
Not published. No distributor and no manufacturer is named on anything we were given. That is unusual even in this category, and it is why the FDA-registered facility badge on the listing points at a factory nobody has identified.
Who runs this website?
Thelivpure, a USA Authorized Livpure Retailer. We are a retailer and a review desk, not the manufacturer. Our office is 1166 Avenue of the Americas, Floor 7, New York, NY 10036 and returns go to 245 Park Avenue, Floor 24, New York, NY 10167.
Do you make money if I buy?
Yes. Orders placed through the buy buttons on this site earn this site a commission. It has not changed what is written: this site scores the product 1.8 out of 5, opens its home page with the missing panel, and publishes ten things nobody told us. A site optimised for conversion would not lead with any of that.
Is it FDA approved?
No, and nothing in this category is. The FDA states that it does not have the authority to approve dietary supplements before they are marketed. The listing says the facility is FDA-registered, which means a factory is on a list — a registration, not an endorsement, and here it is a registration for a factory that is not named.
Who is the doctor behind the Doctor Formulated badge?
Nobody is named. Not on the pack, not on the listing, and not anywhere in the material we were given. We have not invented one. The pack also carries a stock photograph of an unnamed person in a white coat, which is an aesthetic rather than a credential.
What are the lot and CoA numbers for?
The brief gives lot LIV-26/TH-5029 and certificate reference LIV-5029-26-TH, and says in its own words that both are draft labels rather than lab proof. No laboratory report sits behind either number, and we have published no test data because there is none. To match a number to an order, call +1 (302) 200-3480.
Why are there no customer reviews on this site?
Because the review block in the material we were given is marked, by its own source note, as layout copy only — star scores, written counts, order counts and named buyers alike. Publishing placeholder text as buyer feedback would be inventing customers, so the reviews page explains the gap instead.
Buying, shipping and returns
What does it cost?
Not published to us. Pack prices are whatever the info page prints at checkout, so every pack card on this site says price at checkout and none of them carries a figure.
Which pack should I buy?
One bottle, if any. Without a serving size we cannot tell you how long a bottle lasts, so a multi-bottle pack is a commitment to an unknown quantity of an unknown duration. The guarantee runs 60 days from purchase and that is the clock that matters.
Where should I buy it?
On this site, thelivpure.com, so the refund window on this order desk applies to your order. Buying elsewhere means a different desk, a different policy and no help from us.
What does shipping cost and how long does it take?
Not published. Orders ship from the United States unless the sales page says otherwise, and a tracking number arrives in the order email. Cost, speed and international availability were not published to us and we have not guessed.
How does the guarantee work?
Sixty days from purchase, unless the sales page prints a longer window. Call the order desk on +1 (302) 200-3480 with your order ID to start a claim. It is a purchase policy, not a medical promise, and on this product it is the only term we were able to confirm.
How do I send a bottle back?
Call +1 (302) 200-3480 with the order ID first. Put your full name, the email on the order and the order ID in with the parcel, send it with tracking to 245 Park Avenue, Floor 24, New York, NY 10167, and keep the tracking number. Return shipping is paid by the buyer.
How long does a refund take?
Three to five business days for the desk to credit it after the return is processed, then five to ten days for the money to appear on the card. Those two windows are separate and they add up.
Which number do I call?
+1 (302) 200-3480 is the order desk: orders, tracking, changes and refunds. [email protected] is this website and handles pages, typos, privacy and press, Monday to Friday 9:00 am to 5:00 pm ET — it cannot see your order. Unusually for this category, there is no third number, because no manufacturer or distributor is named on the product at all.
What should I ask before I buy?
Five things, all of which the order desk should be able to answer: how many capsules is a serving; how many servings are in a bottle; what the capsule shell is made of; whether there is an allergen statement; and who manufactures it. If a seller cannot answer those, that is itself an answer.
Our verdict
Why does this site score the product it sells 1.8 out of 5?
Because a score is the sum of what can be checked, and almost nothing here can be. Label transparency and published amounts both score half a point out of five, because there is no Supplement Facts panel. Dose against research scores one, because there is nothing to compare. The guarantee scores four, because it is real. Averaging the eight lines gives 1.8, and we publish the lines as well as the total so you can disagree with any of them.
Is there anything you actually like about it?
A few things, and they are real. The claims on the pack are ordinary structure and function wording with the correct disclaimer attached, and none of them names a disease — which is more than we could say about the last product on this desk. The six named ingredients are all identifiable substances with genuine literatures rather than invented proprietary names. The marketing artwork depicts real source plants accurately. And the 60-day window is a real term. What is missing is the one document that would let any of it be checked.
For anything about an order, call +1 (302) 200-3480 with your order ID. For anything about this website, email [email protected]. There is no third number for product questions, because no distributor or manufacturer is named on this product.