Livpure Customer Care Number, Email and Who Handles What
For an order, tracking, a change or a refund, call the Livpure customer care line at +1 (302) 200-3480 with your order ID. For website problems, email [email protected]. Product questions go to the distributor named on the label in Aurora, CO 80011.
For an order, tracking, a change or a refund, call the Liv Pure order desk at +1 (302) 200-3480 with your order ID. For problems with this website, email [email protected]. For questions about the product itself, the label names a distributor, Livpure in Aurora, CO 80011, and prints an email address for it. The website email cannot see orders.
Key facts
- Order desk: +1 (302) 200-3480. Orders, tracking, changes and refunds.
- Website email: [email protected]. Pages, typos, privacy and press. It cannot see orders.
- Website email hours: Monday to Friday, 9:00 am to 5:00 pm ET. Order desk hours: not published.
- Label distributor, as quoted on this site: Livpure, Aurora, CO 80011, USA. The label also prints an order desk number and an email address for it.
- Office: 1166 Avenue of the Americas, Floor 7, New York, NY 10036, USA. Returns: 245 Park Avenue, Floor 24, New York, NY 10167, USA.
- Not published: a manufacturer name, a toll-free line, a WhatsApp number, a live chat or a response time.
- Step 1: Which of the three contacts should handle your question?
- Step 2: What should you have ready before you call?
- Step 3: How do you reach the order desk?
- Step 4: When should you email the website instead?
- Step 5: When does the label distributor help?
- What about toll-free, WhatsApp, 24-hour or near-me numbers?
- What should your first message say?
- How do you make a complaint?
- How should you keep a record of every contact?
- What should you never send by email or message?
- Frequently asked questions
- Our view
Step 1: Which of the three contacts should handle your question?
Three contact points exist, and each has one job. A refund question sent to the wrong one costs you days. Only the order desk can see an order. Only the website email can get a page corrected.
| What you need | Who to contact |
|---|---|
| My parcel has not arrived | Order desk, +1 (302) 200-3480. Quote the order ID and the order date |
| I want my money back | Order desk first, before you post anything |
| The delivery address is wrong | Order desk, as early as you can |
| I cannot find my tracking number | Search the order email, then ask the order desk |
| I spotted a mistake on a page | Website email, [email protected] |
| A privacy request or a press enquiry | Website email, [email protected] |
| A question about the capsule itself | The label distributor, or the order desk for whatever it can say |
| Where does a return go? | 245 Park Avenue, Floor 24, New York, NY 10167 |
The third contact comes from the label. This site says the label names Livpure of Aurora, CO 80011, USA, as the distributor, and gives that company an order desk number and an email address.
Step 2: What should you have ready before you call?
Gather three things before you pick up the phone: your full name, the email address you ordered with and the order ID from the confirmation email.
Open every call with the order ID. A call without it is spent hunting for it. Also have the date of the order, and the tracking number if the question is about delivery.
If your question is about the product itself, such as the serving size or the capsule shell, write it down in one line. The Supplement Facts panel would normally answer those lines, and none was published.
Step 3: How do you reach the order desk?
Call +1 (302) 200-3480. This is the order desk for this site. Order desk hours are not published, so we have not made any up, and we cannot promise a response time.
Say what you want in the first sentence. For example: I would like to start a refund claim under the 60-day guarantee, and my order ID is as follows. Write down the name of the person you speak to, the date and what they promised.
When a refund deadline is close, pick up the phone. A message left waiting through a weekend can use up days you need.
Step 4: When should you email the website instead?
Use [email protected] for pages, typos, corrections, privacy and press. Its hours are Monday to Friday, 9:00 am to 5:00 pm ET, and a message sent outside them waits.
If you spot a factual error, say which page it is on, what it says, what you think is right and where the correct fact comes from. That lets the site check it and fix it.
If your bottle shows a Supplement Facts panel, photograph it and send it. The site says it would publish it and correct its pages. Please do not send health information. The site has no reason to hold it.
Step 5: When does the label distributor help?
The order desk took your money, so it can find your order. It is not the maker of the capsule. For a question about the product itself, the label gives a second place to ask. The site quotes it as Livpure, Aurora, CO 80011, USA, and says the label prints an email address for it.
Good questions for that contact are the ones a printed panel would normally answer: how many capsules make a serving, what the shell is made of, whether an allergen statement exists, and what the lot number on your bottle means.
Be aware of the limit. No manufacturer is named, and no phone number is published for the distributor beyond the order desk number the label shares. If neither contact can answer, write down that fact. For a question about the capsule shell, an allergen or the serving size, a missing answer is useful to know before you swallow anything.
What about toll-free, WhatsApp, 24-hour or near-me numbers?
People search for many contact variants. For this product, only the numbers and addresses listed above are published. Nothing supplied describes a toll-free line, a WhatsApp number, 24-hour service or a walk-in location.
Numbers listed online for other products with a similar name will not reach this order desk. If a page offers you a different number for Liv Pure, check it against this one before you give out any card or order details.
The site states that it has no contact form and sends no price emails. A message that claims to be from the site and offers a discount should be checked against the checkout first.
What should your first message say?
A short, plain message gets a faster answer than a long one. Use this order.
Who you are
Give your full name and the email address on the order.
The order ID
Put it in the first line, not the last.
One request
Say whether you want a refund, a tracking update or a change. Do not mix three requests in one message.
The date
State the order date, so the desk can see where you are inside the 60-day window.
What you want back
Ask what the desk will do and by when, and write the answer down.
How do you make a complaint?
Make the complaint to the contact that holds the problem. Call, state the problem in one sentence, ask what will be done and by when, and note the answer.
For a refund, follow the written steps: call first, pack your name, order email and order ID inside the parcel, post it with tracking to the New York returns address and keep the tracking number. Then wait out the two refund clocks before you chase.
A complaint about this website's content goes to the website email. A complaint about how the capsule affects your body goes to a clinician first, because customer service cannot give medical advice.
How should you keep a record of every contact?
A simple log saves arguments later. Open a note on your phone the day you order and add a line each time you call or write.
- The date and time of the call or message.
- The number or address you used.
- The name of the person you spoke to, if they gave one.
- What you asked and what they said they would do.
- The order ID and, for a return, the tracking number.
If a disagreement ever arises over whether you acted in time, this log settles it in a minute. Keep the order confirmation email in the same place.
What should you never send by email or message?
This site says it never asks for card details by email or by telephone. Treat any request of that kind as a warning sign, whoever says it comes from.
Do not send health records either. The website email takes corrections and questions about pages. It has no reason to hold your medical details, and a clinician is the right person for those.
Where do these facts come from?
Product facts come from the label and sales material supplied to this site. Where a fact was not supplied, this page says not published. Outside sources named on this site:
- U.S. FDA, Questions and answers on dietary supplements
- 21 CFR 101.36, Nutrition labeling of dietary supplements
- NCCIH, Green tea
- NCCIH, Milk thistle
- Memorial Sloan Kettering, About Herbs: Berberine
- NIH Office of Dietary Supplements, Molybdenum
- FDA label via DailyMed, Cystadane (betaine anhydrous)
Frequently asked questions
What is the Liv Pure customer service number?
The order desk is +1 (302) 200-3480, for orders, tracking, changes and refunds. Have your order ID ready.
What is the Liv Pure customer service email?
[email protected] handles this website: pages, typos, privacy and press. Its hours are Monday to Friday, 9:00 am to 5:00 pm ET, and it cannot see orders.
Is there a toll-free or WhatsApp number for Liv Pure?
None is published. Only the order desk number, the website email and the label distributor email are listed.
Who do I contact about a Liv Pure complaint?
The order desk for an order or refund, and the website email for a problem with this site's content. For a health concern, speak to a clinician.
What are the order desk hours?
Not published. The website email hours are Monday to Friday, 9:00 am to 5:00 pm ET.
Is there a manufacturer support line?
No manufacturer is named. The label names a distributor, Livpure in Aurora, CO 80011, and prints an email address for it, for product questions.
Can the website email see my Livpure order?
No. [email protected] handles pages, typos, privacy and press only, and it cannot see orders. For orders, tracking, changes and refunds, call +1 (302) 200-3480 with your order ID.
What are the website email hours for Livpure?
The website email is answered Monday to Friday, 9:00 am to 5:00 pm ET. Hours for the order phone line are not published, so keep your order ID ready when you call.
Our view
Customer service for this product is simple in outline. One phone line handles orders and refunds. One email handles the website. The label adds a distributor for product questions. Between them they cover most of what a buyer needs.
The practical steps are plain. Pick the right contact, have your order ID ready, call for anything time sensitive, and keep notes. If a question matters to your decision, ask it before you order, because the order desk is the only place that can see an order.
Be kind to the person on the phone, and be clear. Both help.
Safety note: Livpure is a dietary supplement. It is not FDA approved, and no dietary supplement is. It is not meant to diagnose, treat, cure or prevent any disease. Ask your doctor or pharmacist before you start, especially if you take medicine, have a liver condition, are pregnant or nursing, or are under 18.